Our conversations are more effective when everyone involved feels not only heard through the ear but also understood. In this workshop, you will practice the technique of “active listening,” which includes listening for content and emotion while resisting the impulse to problem solve. Experience the power of active listening using your whole self—eyes, ears and heart.

Equip yourself with the tools to listen:

• Palette. Learn the guidelines for active listening and supportive body language.
• Observation. Identify and manage the most common obstacles that hinder active listening.
• Experience. Hone your listening skills through group practice.
• Application. Adapt these skills in a more holistic way.